Get the best deal for your household
Are you paying too much for the power you use? Find out by comparing energy retailers and the contracts they offer with the My Power Planner tool on this website.
There are many energy retailers in Victoria, each offering different cost per kilowatt hour prices and contracts. You might not even have to change retailer, you could simply move to a different contract - it is always worth asking!
Questions you may wish to ask an energy retailer include:
- What is the cost per kilowatt hour?
- What are the fixed costs or service fees?
- What are the options for the length of the contract?
- Are there lower rates for longer contracts?
- Does the contract say that prices can go up during the contract?
- Are there incentives or penalties for early or late payment?
- Can I make payments from a bank account, credit card or cash?
- Would I have to pay an exit fee to get out of the contract early?
Your power bill is a major part of your household expense and it pays to shop around. Just as there are many different prices and contracts for mobile phones, there are many different options for electricity, especially with the introduction of new flexible pricing options.
Some contracts include dual fuel deals (electricity and gas from the same supplier) and other offers and incentives.
To compare electricity retailer offers, including flat rate and flexible pricing offers, use the My Power Planner tool at this website.
To compare gas and electricity offers, visit Your Choice website.
To compare your current rate against other electricity retailer offers, including the new flexible pricing offers, visit the Victorian Government’s independent My Power Planner price comparison tool on this website.For gas comparisons, visit the comparison tool at the Victorian Government’s Your Choice website.
The quality and quantity of your supply will not change if you go to a different retailer, or move to a different contract with your own retailer. You may need to make arrangements to provide access to your electricity meter.
Yes, you do have a grace period. If you change your mind after starting a contract you can stop it for free in the first 5 – 10 business days. If you contacted the retailer, you have at least five business days to cancel the contract. If the retailer approached you first, you will have 10 business days after receiving the signed contract. Check the Victorian Government’s YourChoice for more details.
With the new flexible pricing offers, Households that switch to flexible pricing can switch back to their previous rate structure with the same retailer without incurring an administration fee (until 31 March 2015). However, it is important to note that depending on the contract you have accepted with your electricity retailer, some additional fees or charges may still be payable when switching back to your old plan.
Please discuss these requirements with your electricity retailer before accepting a new flexible pricing offer. See flexible pricing for more information.